1. Introduction
This Privacy Policy applies automatically when you use the 99 Baji website or app. It explains in detail what information we collect, how we use it, and how we keep it secure.
99 Baji is a trusted online gaming and betting platform in Bangladesh. We believe transparency is the foundation of trust — which is why our Privacy Policy is written in plain language, so every user can understand it clearly.
Important: By using our platform, you agree to this Privacy Policy. If you have any questions, please reach out to our support team.
2. What Information We Collect
To provide our services at 99 Baji, we need to collect certain essential information. This data is used solely to improve service quality and keep your account secure.
Personal Identification Information
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID or passport details (for KYC verification)
- Residential address
Financial Information
- Payment method details (bKash, Nagad numbers, etc.)
- Transaction history and amounts
- Deposit & Withdrawal Records
Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Time spent on site and pages visited
- Cookies & Session Data
| Data Type |
Reason for Collection |
Retention Period |
| Identity Information |
Account Verification |
For the duration of active account + 5 years |
| Financial Information |
Transaction Processing |
7 Years (as required by law) |
| Browsing Data |
Service Improvement |
12 Months |
| Cookies Data |
User Experience |
30 days to 1 year |
3. How Your Information Is Used
We use your information only for limited, specific purposes. 99 Baji never uses your data unnecessarily.
- Account Management: Your information is used for registration, login, and identity verification.
- Transaction Processing: Financial information is used to process deposits and withdrawals successfully.
- Customer Support: We need your information to resolve your issues quickly.
- Security Monitoring: To detect fraud and unauthorized activity.
- Service Improvement: To analyze how you use the platform and make it better for you.
- Promotional Communications: To notify you about bonuses and offers, subject to your consent.
- Legal Obligations: To retain necessary information in compliance with government regulations.
Opt Out of Marketing Communications: You can unsubscribe from our emails or SMS messages at any time. This will have no effect on your account.
4. Data Sharing Policy
99 Baji does not sell your personal information to third parties. However, in certain limited circumstances, necessary information may be shared with our trusted partners.
When Information May Be Shared
- Payment Processors: Necessary information is shared with payment gateways to process your transactions.
- Identity Verification Services: With approved third parties for the KYC verification process.
- Legal Authority: When required by government order or legal investigation.
- Company Restructuring: In the event of a business merger, subject to the same privacy policy.
Our Commitment: All third parties we work with are contractually required to uphold our strict privacy standards. Your information will never be sold to advertising companies or data brokers.
5. Cookies Policy
Cookies are small data files stored in your browser. 99 Baji uses cookies to enhance your experience.
Types of Cookies We Use
- Essential Cookies: Required for login sessions and security. The site cannot function properly without these.
- Performance Cookies: To understand which parts of the site are used most, so we can improve our services.
- Functionality Cookies: To remember your preferences (such as language settings).
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.
6. Security Measures
99 Baji uses industry-leading security technology to keep your information safe. Our layers of protection include:
- SSL/TLS Encryption: All communication between you and our servers is encrypted.
- Two-Factor Authentication (2FA): OTP verification for added account security.
- Firewall Protection: Our servers are protected against DDoS attacks and unauthorized access.
- Regular Security Audits: An independent team of security experts regularly audits our systems.
- Suspicious Activity Detection: Instant alerts for any unusual login attempts or transactions.
Your Responsibilities: While our security measures are robust, keeping your password confidential is your responsibility. Never share your login credentials with anyone.
7. Your Rights
As a 99 Baji user, you have several important rights over your own data:
-
Right to Access: You may request to see what information we hold about you.
-
Right to Rectification: If any of your information is inaccurate, you can request that it be corrected.
-
Right to Erasure: In certain cases, you may request the deletion of your data (except where required by legal obligations).
-
Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
-
Right to Data Portability: You can receive your data in a structured format.
-
Right to Object: You can object to your information being used for marketing purposes.
To exercise these rights support@99baji.wsEmail us and we will respond within 30 business days.
8. Privacy of Minors
99 Baji strictly enforces an 18+ policy. We do not knowingly collect personal information from any minor.
- Age verification is carried out at the time of registration.
- If a user is found to be under 18, their account will be closed immediately.
- Any information collected from a minor will be deleted without delay.
- If you suspect a minor is using the platform, please notify us immediately.
A Note for Parents: If your child has accidentally created an account, please contact us immediately at support@99baji.ws-to contact us. We will promptly close the account and delete the associated data.
9. Changes to the Privacy Policy
We may update this Privacy Policy from time to time, in response to new legal requirements, technological changes, or service improvements.
- We will notify you by email or platform notification before making any significant changes.
- The "Last Updated" date will always be displayed at the top of the page.
- Continued use of the platform after any changes constitutes your acceptance of the updated policy.
- If you prefer, you can request that your account be closed and your data deleted.